Mobile Call Recording for Businesses of All Sizes

Capture and transcribe every business call—including native dialer calls, WhatsApp and other VoIP — and even SMS and IM messages. Meet compliance requirements, ensure accountability, and monitor communication—no PBX or carrier integration required.

  • Record all Android phone calls for archiving and transliteration
  • Records phone’s native dialer, plus WhatsApp, LINE, Viber, and other VoIP
  • Auto-transcribe conversations & set keyword alerts for compliance oversight
  • Capture email, SMS, and IM chats to ensure policy adherence
  • Includes location tracking, app/web monitoring, and remote device controls
  • Software-based, no carrier dependency – Deploy on any Android device without needing telecom integration or PBX setup
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Why You Need Mobile Call Recording

Many industries must record and archive calls due to strict regulatory requirements like FINRA, GDPR, HIPAA, and MiFID II. Without proper call logging in your business, you risk

  • Regulatory fines and penalties for failing to maintain compliance
  • Lawsuits and disputes due to missing records of key conversations
  • Loss of business licenses for violating industry-specific regulations

Beyond compliance, businesses rely on call recordings for:

  • Dispute resolution
  • Accountability
  • Training & quality control

But keeping records of those conversations was nearly impossible without costly PBX setups, carrier contracts, or IT-heavy solutions

Introducing KnowIT—Mobile Call Recording, Without the Complexity

Whether you need to record one business call or a thousand, KnowIT makes compliance simple, fast, and hassle-free. Unlike traditional call recording solutions, KnowIT is software-based, self-serve, and works instantly—without dealing with pushy sales people, carrier restrictions, or long setup times.

  • Start recording instantly – No PBX, no carrier contracts, no waiting
  • No locked-in plans – Pay as you go, upgrade to access additional features as needed
  • No dealing with sales teams – Get started straight away without lengthy approval processes
  • Works on any network – You're not tied to a single carrier or telecom provider

With KnowIT, you can capture and transcribe every call—whether from the native phone app, WhatsApp, or other VoIP services—without changing how your team works.

Get started in minutes—no contracts, no carrier restrictions, no IT headaches.

Key Features

Record mobile phone calls

Record all phone calls, including WhatsApp, LINE, Viber, and Facebook Messenger VoIP calls—a critical gap most compliance solutions miss. Capture and securely store conversations to ensure oversight and policy adherence.

Automatic Transcription & AI-Powered Keyword Alerts

Every call is automatically transcribed, making it easy to search conversations and set AI-powered alerts for specific keywords.

Native Phone Dialer Support

Unlike other solutions, KnowIT works with the phone’s built-in dialer, recording all calls in the background with no extra apps or disruptions.

Instant Messaging & Communication Monitoring

Capture SMS, emails, and instant messages, ensuring all digital interactions are logged and available for review. Provides visibility into both voice and text-based communications.

GPS Location Tracking & Activity Monitoring

Know where your employees are with real-time GPS tracking and location history. Monitor app usage, website visits, and overall activity to ensure productivity and adherence to company policies—whether in-office or remote.

Remote Device Security & Control

Protect company data with remote lock, wipe, and device management tools, ensuring business information stays secure.

See All Features

Meet compliance requirements

KnowIT gives businesses a complete record of all mobile and VoIP call recording. Capture every conversation including sms and IMs, ensure compliance, and protect your business with a simple, software-based solution that works instantly.

Improve Team Performance

Get a complete record of sales and support calls for performance reviews and training. Ensure customer interactions meet company standards, identify coaching opportunities, and refine sales strategies—all with seamless call and message monitoring.

Total Communication Coverage

Call recording is just the beginning. KnowIT also monitors SMS, emails, and instant messaging apps to give you full visibility across all communication channels—helping your business stay compliant and secure from every angle

GPS-Verified Call & Chat Logs

Traditional call logs lack proof of location, creating compliance risks (e.g., FINRA, TRAI). KnowIT records the device’s GPS coordinates at the time of calls and chats to provide verified audit trails

Remote Lockdown & Security Controls

Offsite devices can bypass security policies, leading to compliance gaps. KnowIT gives full visibility into installed apps (including when they were added or removed). You can Disable cameras to prevent unauthorized recordings, or even lock devices, reset device passcode, or wipe device data is suspicious activity is detected

Who Needs Mobile Call Recording?

Regulated Industries
Business Optimization & Performance Improvement

Regulated industries

Finance → Must comply with FINRA, SEC, GDPR, MiFID II, and other financial regulations. Call recording is often required for audit trails.

Legal → Lawyers need call records for client communication tracking, case management, and dispute resolution.

Healthcare → HIPAA compliance requires secure communication for patient data protection. Call and message records help with liability protection.

Business optimization & Performance

Sales & Customer Support → Reviewing calls helps optimize sales strategies, improve customer interactions, and ensure consistency.

Training & Coaching → Recorded calls provide real-world training material for onboarding and skill development.

Dispute Prevention → Maintain a clear record of agreements and critical conversations to avoid miscommunication and legal issues.

How KnowIT Helps SMEs Meet Industry Compliance Requirements

Compliance can be a challenge for SMEs, but KnowIT’s call recording feature makes it simple. By capturing mobile and VoIP communications, we help your business stay compliant with industry regulations while improving operations. See how we support your industry below

Industry
Key Compliance Regulations
How KnowIT Helps
  • Financial Services
MiFID II (EU), Dodd-Frank (US), FCA (UK)
  • Records all communications for audit trails
  • Ensures secure storage and retrieval for regulatory reviews
  • Healthcare
HIPAA (US)
  • Records all communications for audit trails
  • Provides secure, encrypted storage for sensitive data
  • Supports training and quality assurance
  • Legal Services
Attorney-client privilege, confidentiality
  • Documents client interactions for accuracy
  • Restricts access to recordings to authorized personnel
  • Aligns with industry record-keeping standards
  • Customer Service & Call Centers
TCPA (US), telemarketing laws
  • Allows review of calls for compliance and quality
  • Supports employee training and performance monitoring
  • Sales & Marketing
Consumer protection laws, advertising standards
  • Verifies accuracy of sales claims and legal compliance
  • Provides records for dispute resolution
  • Technology & Telecommuni­cations
GDPR (EU), data protection laws
  • Captures communications for data protection compliance
  • Offers secure storage and access controls
  • Public Sector & Government Contractors
Transparency and accountability standards
  • Records communications for audit trails and investigations
  • Ensures secure storage for compliance checks
Key Compliance Regulations
Financial Services
MiFID II (EU), Dodd-Frank (US), FCA (UK)
Healthcare
HIPAA (US)
Legal Services
Attorney-client privilege, confidentiality
Customer Service & Call Centers
TCPA (US), telemarketing laws
Sales & Marketing
Consumer protection laws, advertising standards
Technology & Telecommunications
GDPR (EU), data protection laws
Public Sector & Government Contractors
Transparency and accountability standards
How KnowIT Helps
Financial Services
  • Records all communications for audit trails
  • Ensures secure storage and retrieval for regulatory reviews
Healthcare
  • Records all communications for audit trails
  • Provides secure, encrypted storage for sensitive data
  • Supports training and quality assurance
Legal Services
  • Documents client interactions for accuracy
  • Restricts access to recordings to authorized personnel
  • Aligns with industry record-keeping standards
Customer Service & Call Centers
  • Allows review of calls for compliance and quality
  • Supports employee training and performance monitoring
Sales & Marketing
  • Verifies accuracy of sales claims and legal compliance
  • Provides records for dispute resolution
Technology & Telecommunications
  • Captures communications for data protection compliance
  • Offers secure storage and access controls
Public Sector & Government Contractors
  • Records communications for audit trails and investigations
  • Ensures secure storage for compliance checks

How Does KnowIT Compare to Other Call Recording Solutions?

Not all call recording solutions are built the same.

The table below shows how KnowIT stacks up against other call recording options:

(Software Based)
(Carrier-Level)
(Cloud PBX/VoIP)
(Compliance-Focused)
  • Ideal For
SMBs & businesses needing mobile call/IM recording with monitoring features.
Enterprises needing carrier-level call recording without device installation.
Companies using cloud-based PBX/VoIP services that need built-in call recording.
Highly regulated industries (finance, healthcare, government) requiring certified compliance storage.
  • Native Dialer Support
  • WhatsApp Call Recording
  • Transcription
  • Keyword Alerts
  • Carrier Level Recording
  • Cross-Platform Support
(Android only)
  • MDM Integration
  • Location Monitoring
  • App & Website Activity Monitoring
  • Email/IM Recording
  • SMS Recording
  • MDM Features
  • Deployment
Android devices
Carrier Level Hybrid solution with Dubber
Cloud PBX
Cloud-native (Azure)
  • PBX Integration
(Through dubber)
  • Prices
19.99/mo per license
Quote requires sales consultation
$25/mo (requires annual commitment)
Quote requires sales consultation
(Software Based)
Ideal For: SMBs & businesses needing mobile call/IM recording with monitoring features.
Native Dialer Support
WhatsApp Call Recording
Transcription
Keyword Alerts
Carrier Level Recording
Cross-Platform Support
 (Android only)
MDM Integration
Location Monitoring
App & Website Activity Monitoring
Email/IM Recording
SMS Recording
MDM Features
Deployment
Android devices
PBX Integration
Prices
19.99/mo per license
(Carrier-Level)
Ideal For: Enterprises needing carrier-level call recording without device installation.
Native Dialer Support
WhatsApp Call Recording
Transcription
Keyword Alerts
Carrier Level Recording
Cross-Platform Support
MDM Integration
Location Monitoring
App & Website Activity Monitoring
Email/IM Recording
SMS Recording
MDM Features
Deployment
Carrier Level Hybrid solution with Dubber
PBX Integration
(Through dubber)
Prices
Quote requires sales consultation
(Cloud PBX/VoIP)
Ideal For: Companies using cloud-based PBX/VoIP services that need built-in call recording.
Native Dialer Support
WhatsApp Call Recording
Transcription
Keyword Alerts
Carrier Level Recording
Cross-Platform Support
MDM Integration
Location Monitoring
App & Website Activity Monitoring
Email/IM Recording
SMS Recording
MDM Features
Deployment
Cloud PBX
PBX Integration
Prices
$25/mo (requires annual commitment)
(Compliance-Focused)
Ideal For: Highly regulated industries (finance, healthcare, government) requiring certified compliance storage.
Native Dialer Support
WhatsApp Call Recording
Transcription
Keyword Alerts
Carrier Level Recording
Cross-Platform Support
MDM Integration
Location Monitoring
App & Website Activity Monitoring
Email/IM Recording
SMS Recording
MDM Features
Deployment
Cloud-native (Azure)
PBX Integration
Prices
Quote requires sales consultation

Not Ready To Buy?

Download Our Report On The Hidden Risks of Unrecorded Business Calls to discover:


  • The business impact of lost conversations & miscommunication
  • Real-world compliance penalties and legal risks
  • How SMEs can safeguard every critical call & chat
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How It Works

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All KnowIT Mobile Edition Features

KnowIT Call Recording is available in KnowIT Mobile Edition

+ Applications & Websites Features
+ Mobile Device Management Features
+ Location Monitoring Features
+ Network Activity Monitoring Features
+ Data Capturing Features
+ User Communication Monitoring Features
+ Alerts & Reports
+ Remote Device Control Features

KnowIT For Android

+ Applications & Websites Features
+ Mobile Device Management Features
+ Location Monitoring Features
+ Network Activity Monitoring Features
+ Data Capturing Features
+ User Communication Monitoring Features
+ Alerts & Reports
+ Remote Device Control Features

KnowIT For iPhone Coming Soon

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